by | Jul 21, 2021 | About Rory, Business Operations, Latest Thoughts
Many years ago, when my oldest son was still a little more than waist-high, I had the occasion to stay home and take care of my wife who had the flu. I was in the kitchen doing something that I did a million times before I got married, but rarely since…I was fixing...
by | Jul 8, 2021 | Business Operations, Latest Thoughts, News
This is a personal rant on something that has bugged me for a long time or at least every time I hear it. In business, you must be careful when communicating with customers. Sometimes, something said in one context can be heard quite differently. For example, how many...
by | Jul 8, 2021 | Business Operations, Latest Thoughts, News
When buying anything nowadays, we look for a good review. In fact, reviews have become the new word of mouth. A good review about a product, even from someone that you don’t know, actually has more influence than websites, commercials, ads, or anything else except a...
by | Jul 8, 2021 | Business Operations, Latest Thoughts, News, Production
Technology is great and can certainly make our lives a lot easier,when it works. When it does not, or at least not as we expected, it can be frustrating and sometimes embarrassing. My favorite “technology gone astray” moment was in the 1990s. My flight to...
by | Jul 8, 2021 | Business Operations, Latest Thoughts, News, Production
Zig Ziglar once wrote in one of his books about a little girl getting on a jet plane for the first time. As she boarded, she looked down the aisle at all the seats and the massive cabin. With wide-eyed astonishment, she said, “Wow!” That is what he called...
by | Jul 8, 2021 | Business Operations, Latest Thoughts, News, Production
I am a huge Beatles fan. I remember listening to them on WGH and WNOR, and then seeing them on Ed Sullivan in February 1964 as they lead the “British Invasion”. They stood out. Their clothes, hair, and music were different. It was a magical time for me. In...
